Tuesday, January 19, 2010

Why I LOVE LL Bean!

EXHIBIT A. One day while I was at work, one of my boys wore this LL Bean vest outside to split wood with daddy. Somehow the vest got laid down on the motor and was quickly burned. Thankfully no one was injured! I contacted LL Bean about this, and they have a 100% guarantee on any item.

EXHIBIT B. The awesome customer service rep e-mailed me a postage paid return slip; I packaged the vest and sent it back to Maine.

EXHIBIT C. I got a check last week for the full purchase price I paid for the vest! I will definitely continue shopping with LL Bean!

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